Close

Collins Community Credit Union

Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account

If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.

Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.

Online Banking

Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account

If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.

Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.

With Online Banking, you have access to your account information anytime, anywhere; it's the branch that's always open. Now you can do everything you need to from home, work, or on the go. Online Banking provides a private, secure and easy way to control your finances.

With Online Banking you can:

  • View updated balances and transaction history
  • Transfer funds between accounts or to other people with Zelle® 
  • Make loan and credit card payments, or request an advance from a credit line
  • Pay bills quickly and conveniently with Bill Pay 
  • View eStatements online
  • Create balance alerts

Click here to sign up today!

Security and Privacy

Ensuring you have a secure online banking experience is very important to us at Collins Community Credit Union. We take every security measure possible to ensure your online safety and privacy. To increase security on your online banking account, Collins Community Credit Union’s online banking platform uses Multi-Factor Authentication. This system will ask questions that you have already provided the answers to if it senses any differences in how your account is accessed, such as logging in from a different computer. When choosing login credentials avoid the use of weak passwords and challenge questions, choosing strong authenticators that are difficult to guess (include upper and lowercase letters, numbers and symbols).

If you feel your account has been compromised, please contact the Credit Union immediately at 800-475-1150.

What's New

  • Banking Like Never Before

    2023-07-17 15:40:55

    At Collins Community Credit Union, we are committed to continuously improving our products and services to provide you with the best banking experience possible. We are thrilled to announce the upcoming launch of our enhanced Member Contact Center experience, which will redefine the way you connect with us and revolutionize self-service banking.

    Learn More
  • System Maintenance

    System Maintenance

    2020-02-13 16:37:54

    Collins Community Credit Union is performing system maintenance on Friday, March 6 beginning at 8:00 p.m.

    Learn More
  • Cyber Security

    How to Protect Yourself From Phishing Emails and Spoofing

    2020-01-07 00:01:31

    It has come to our attention that there are fraudulent emails being circulated that look like they’re from Collins Community Credit Union and our Online Banking platform has been spoofed.

    Learn More
View All What's New

You may also be interested in...

Advantage Checking

The checking account that pays you more!

Put money back in your wallet when you open an Advantage Checking account.

Advantage Protect Checking

Open an Advantage Protect account at Collins Community Credit Union for the financial peace of mind you deserve.

What's New

  • Scholarship Program

    18 March 2024
    Dream Big, Achieve More: The Collins Community Credit Union Scholarship Program! We're investing in Iowa's brightest minds by offering 2 scholarships worth $1,000 each, to deserving full-time and part-time students who demonstrate academic excellence, financial responsibility and a passion for making a difference. Learn More
  • ATM to ITM Upgrades Coming

    15 March 2024
    Upgrade your banking experience with our ATM to ITM conversion! Learn More
  • Empowering Success - A conversation on Achieve@Collins

    04 March 2024
    Embark on a journey of financial empowerment with Collins Community Credit Union’s Achieve@Collins Program (originally launched in 2022). The program, led by our Retail Team, is a financial toolkit that includes our Simple Checking account, Credit Builder loan, and Financial Wellness resources. In February 2024, our branch sales manager, Michael, presented the program at Simpson College for their Upward Bound student program. Read on for his insights on Achieve@Collins’ impact in the... Learn More
  • Introducing our New Security Feature: Voice Biometrics

    31 October 2023
    We're excited to announce an important security feature coming to our Member Contact Center, beginning Tuesday, November 14, 2023. Read more about how this new feature adds an extra layer of security to protect your information.  Learn More
View All What's New