Beware of Unidentified Calls or Attempts to Gain Access to Your Online Banking Account
If you receive an unidentified call or voicemail about your online banking account, and you believe it to be suspicious or fraudulent, please hang up immediately and contact us at 800-475-1150. We are available to assist you.
Important Tips: Never provide your credit or debit card information, or online banking credentials to someone who calls you unsolicited. Be suspicious of any caller who asks for your personal information, such as your Social Security number or bank account number. If you are unsure about the legitimacy of a call, hang up and call us directly at 800-475-1150. We will never contact you to ask for your personal information or login credentials. A message from Collins Community Credit Union will always include identification.
Don’t have a smartphone? Sign up for the Collins Community Credit Union Mobile Money text messaging application. To sign up for the Mobile Money text messaging application, log in Online Banking,click on your name, settings, then Text Banking.
With the Mobile Money text messaging application you can:
- Receive text message alerts*
- Receive balance and transaction history
Click here for a quick video tutorial. If you are not currently enrolled in Online Banking, enroll today! Contact the Credit Union at 800-475-1150 for assistance.
* Standard carrier rates may apply
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