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Collins Community Credit Union

Make a Payment

Welcome to the Collins Community Credit Union Payment Center

At Collins Community Credit Union, we've made it easy to make payments on your Collins Community Credit Union loans.

When you're running up against a loan payment deadline, use your debit card, credit card, or checking account to quickly get the money to us. Our online payment center allows you to make payments on your Collins Community Credit Union auto, mortgage, home equity, RV, or personal loan. Credit Card payments cannot be made via the online payment center.

It only takes minutes to get started and payments can be set to recurring. To start, click the "Make a Payment" button, then log in or register. Once registered, you can make quick, secure loan payments on your Collins Community Credit Union Loans.  

If you have questions or need assistance, call 800-475-1150 or review the Frequently Asked Questions below.

Make a Payment

Frequently Asked Questions

Have questions about using our payment center? Look no further! The answers are below.

1. Is there a fee to use the payment center?

There is a $7.00 fee per transaction.

2. Can I pay my credit card bill with the online payment center?

Credit card payments cannot be made via the online payment center. To pay your bill online, click here.

3. Can I pay my mortgage with the online payment center?

Yes, as long as it is serviced by Collins Community Credit Union.

4. Why can't I complete my registration?

You may not have provided a correct answer or the correct format of an answer. For example, if MM/DD/YYYY is required and you entered M-D-YYYY, this will create an error due to the number of characters in the month and day. Additionally, dashes were used when slashes are required.

5. What should I do if I forget my User ID?

Your User ID will be your email address. If you are unsure of the email you provided, please give us a call at 800-475-1150

6. How do I reset my password? What if I can't remember my password?

Click on "Forgot Password" on the payment center website and follow the steps to reset your password.

7. I can log in, but I can't make a payment. Why?

If you can log in but cannot make a payment, it may mean you do not have any eligible accounts, or you do not have a payment due on a Collins Community Credit Union loan.

8. What types of Debit/Credit cards are accepted for payment?

The payment center accepts Visa (debit only), Mastercard (debit and credit), and Discover Cards for payments, along with ACH from your non-Collins Community Credit Union checking account. Visa Credit is not accepted.

9. I am a joint owner of my account. Can I register in my name?

Yes, as long as you have a separate email and account number, the payment center will present you with any Collins Community Credit Union loans you currently have.

11. I just received my tracking number for my payment. Can I still cancel it?

Once you receive the tracking number, the loan payment cannot be reversed or canceled.

What's New

  • Get to Know Gives Back

    25 April 2024
    Read below to learn about (and listen about) our exciting partnership with The Gazette!  Learn More
  • Discounted Adventureland Tickets

    24 April 2024
    As a member of Collins Community Credit Union, you can receive a discount on Adventureland Park and Adventure Bay Water Park tickets! Learn More
  • ATM to ITM Upgrades Coming

    15 March 2024
    Upgrade your banking experience with our ATM to ITM conversion! Learn More
  • Empowering Success - A conversation on Achieve@Collins

    04 March 2024
    Embark on a journey of financial empowerment with Collins Community Credit Union’s Achieve@Collins Program (originally launched in 2022). The program, led by our Retail Team, is a financial toolkit that includes our Simple Checking account, Credit Builder loan, and Financial Wellness resources. In February 2024, our branch sales manager, Michael, presented the program at Simpson College for their Upward Bound student program. Read on for his insights on Achieve@Collins’ impact in the... Learn More
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